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Get support from our team or browse through our frequently asked questions
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Frequently Asked Questions
How do I connect my Facebook Ads account?
Go to Settings > Integrations and click on "Connect Facebook Ads". Youll be prompted to log in to Facebook and authorize UniAds to access your ad account data.
Can I customize the report branding?
Yes! Our white-label reports feature allows you to add your logo, brand colors, and custom messaging to all reports. This is available on our Pro and Enterprise plans.
How often is the data updated?
We sync data from ad platforms every 3 hours. For real-time data, you can manually refresh your dashboard at any time.
Do you offer custom report templates?
Yes, we offer both pre-built templates and the ability to create custom templates. Enterprise customers also get access to our template design service.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal.
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